Our Privacy Commitment
Your privacy is very important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested such as within our mobile apps. This notice applies to all information collected or submitted on our website or within our mobile apps. By using our websites or mobile apps, you are accepting the practices and activities as described in this policy.
Types of Information Collected by Our Mobile Apps
We collect service-related, diagnostic, and performance information. This includes information about your activity such as how you use our Services, log files, and diagnostic, crash and performance logs and reports.
We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, and device identifiers.
Types of Information Collected by Our Websites
On some pages, you can order products, make requests, and register to receive materials. We collect certain information you provide to us including but not limited to your name, address, phone number, and e-mail address. By visiting the Vesper Marine website we also collect certain non-identifying information. This is generalized information and cannot be used to easily identify you personally. Such information includes but is not limited to your IP address, your ISP, your browser type, and your operating system.
Information We Don't Collect
We do not collect, process or store any credit/debit card information. If it is required to complete a transaction this information is collected in encrypted form directly by our payment processors, either Direct Payment Solutions on our website or Stripe within our mobile applications. Further information regarding their privacy statements can be found at www.paymentexpress.com and stripe.com/privacy-center
The Way We Use Information
We use the information you provide about yourself when placing an order or a subscription only to complete that order or subscription. We do not share this information with outside parties except to the extent necessary to complete that order or subscription. When you subscribe to Services within our mobile apps, device-specific information is sent in encrypted form to our payment processor for the purpose of completing the transaction as described in the Stripe privacy link above.
We use email addresses to answer the emails we receive or in the case of our mobile apps to verify your account and notify you of important issues related to your use of the app. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. Within our mobile apps you can choose whether to receive email notifications or not and this does not affect the services we provide.
We use non-identifying and aggregate information to better design our websites, apps and analyze our services. In this case where this information is shared with any other party, we do not disclose anything that could be used to identify individuals.
By using our website or mobile apps you are consenting to have your personal information transferred to and processed in the United States of America, Australia and New Zealand.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit our website. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we recognize that no system can be absolutely foolproof. If you feel there has been a security breach please contact us immediately.
Our Commitment to Children's Privacy
Protecting the privacy of young people is especially important to us. Our services are only for persons over the age of 13. For that reason, we do not knowingly collect any information from children under the age of 13. We will promptly destroy any information which we have knowledge came from or pertains to a child under the age of 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect and maintain by calling us or sending us an email. You can correct factual errors in your personally identifiable information by sending us a request that shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us