Vesper Marine Standard Hardware Warranty

Our standard warranty terms for North America and Rest of World, European Union and Australia and New Zealand are set out below. In summary, we provide you with one year of repair or replacement warranty on the products you purchase from us. We continually strive to provide an excellent level of service to all our customers so if we get something wrong you can be sure we will do everything possible to put it right, fast. You might like to review some of the customer feedback about our customer service here.

Warranty – North America and Rest of World

The AISWatchMate is warranted, when properly installed and used, to be free from defects in materials or workmanship for one year from the date the product was purchased by the first retail customer. This warranty applies to the original retail purchaser only and is not transferable. Within this period, Vesper Marine will, at its sole option, repair or replace any components which fail in normal use. Repairs or replacement will be made at no charge for parts or labor, provided that the customer shall be responsible for any transportation costs. This warranty does not cover failures due to abuse, misuse, accident, improper installation, unauthorized alterations or repairs, shipping damage, wear and tear, or corrosion.

This warranty is void if the product's external housing has been opened, the serial number or other labels have been removed or altered, the specified input voltage has been exceeded, or the external alarm maximum switched current has been exceeded.

Vesper Marine retains the exclusive right to replace the unit with a factory reconditioned unit or a new unit at its sole discretion. Where a replacement is provided the original product becomes the property of Vesper Marine and the warranty will remain from the original purchase date.

THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.

IN NO EVENT SHALL VESPER MARINE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Vesper Marine retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY.

Warranty - European Union

The AISWatchMate is warranted, when properly installed and used, to be free from defects in materials or workmanship for two years from the date the product was purchased by the first retail customer. This warranty applies to the original retail purchaser only and is not transferable. Within this period, Vesper Marine will, at its discretion, repair or replace any components which fail in normal use. Repairs or replacement will be made at no charge for parts or labour, provided that the customer shall be responsible for any transportation costs. This warranty does not cover failures due to abuse, misuse, accident, improper installation, unauthorized alterations or repairs, shipping damage, wear and tear, or corrosion.

This warranty will not apply if the product's external housing has been opened, the serial number or other labels have been removed or altered, the specified input voltage has been exceeded, or the external alarm maximum switched current has been exceeded.

This warranty is in addition to all other rights available to the consumer under any applicable statute and your statutory rights are not affected by this warranty.

Vesper Marine retains the exclusive right to repair or replace the unit or offer a full refund of the purchase price at its sole discretion. In addition, Vesper Marine retains the exclusive right to replace the unit with a factory reconditioned unit or a new unit at its sole discretion. Where a replacement is provided the original product becomes the property of Vesper Marine and the warranty will remain from the original purchase date.

This warranty applies only to products supplied new to you by a stockist or Vesper Marine and you have not bought the product for resale.

In no event shall Vesper Marine be liable for any incidental, special, indirect, or consequential damages, whether resulting from the use, misuse or inability to use the product or from defects in the product.

Warranty - Australia and New Zealand

The AISWatchMate is warranted, when properly installed and used, to be free from defects in materials or workmanship for one year from the date the product was purchased by the first retail customer. This warranty applies to the original retail purchaser only and is not transferable. Within this period, Vesper Marine will, at its discretion, repair or replace any components which fail in normal use. Repairs or replacement will be made at no charge for parts or labour, provided that the customer shall be responsible for any transportation costs. This warranty does not cover failures due to abuse, misuse, accident, improper installation, unauthorized alterations or repairs, shipping damage, wear and tear, or corrosion.